Key Takeaway
A. O. Smith Recalls Ultra-Low NOx Water Heaters Due to Fire Hazard by A. O. Smith Corp., of Milwaukee, Wis. was recalled on November 8, 2018. What to do: Consumers should immediately turn off and stop using the recalled water heaters and contact A. O. Smith to determine if a free repair is necessary.
A. O. Smith Recalls Ultra-Low NOx Water Heaters Due to Fire Hazard
Description
This recall includes 30, 40 and 50 gallon natural or propane gas-fired Ultra-Low NOx emission gas water heaters. They are designed to comply with regulations in certain air quality districts in California, and were sold primarily in California. They were sold under the American, A. O. Smith, Kenmore, Reliance, State, U.S. Craftsmaster and Whirlpool brand names and manufactured from April 8, 2011 through August 1, 2016. Only water heaters with the first four digit serial numbers between 1115 and 1631, where the first four digits represent the year and week of production, are included in the recall. The brand name, model number and serial number can be found on the data plate on the product located next to the gas control valve/thermostat. The brand name is printed near the top of the water heater. Consumers can look up their water heater's serial number to see if it is affected by this recall at www.waterheaterrecall.com.
Injuries / Consequence
A. O. Smith has received six reports of fires occurring from a water heater installed directly on a combustible surface. No injuries have been reported.
Remedy
Consumers should immediately turn off and stop using the recalled water heaters and contact A. O. Smith to determine if a free repair is necessary.
Products Affected
Ultra-Low NOx water heaters
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Company Information
A. O. Smith Corp., of Milwaukee, Wis.
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View all 2 recalls by A. O. Smith Corp., of Milwaukee, Wis. →Related Recalls
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately turn off and stop using the recalled water heaters and contact A. O. Smith to determine if a free repair is necessary.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.