Key Takeaway
Abutting Wedge Incorrectly Installed by THOR MOTOR COACH was recalled on March 31, 2015. What to do: Mercedes-Benz will notify owners on behalf of Thor, and dealers will inspect and, if necessary, correct the installation of the abutting wedge, free o...
Abutting Wedge Incorrectly Installed
Description
Thor Motor Coach (Thor) is recalling certain model year 2015 Siesta and Citation motorhomes manufactured from September 26, 2014, through February 27, 2015, and built on a Mercedes-Benz Sprinter chassis. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal crash, may have been installed incorrectly.
Injuries / Consequence
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal crash, a greater force may be necessary to open the doors, increasing the risk of injury.
Remedy
Mercedes-Benz will notify owners on behalf of Thor, and dealers will inspect and, if necessary, correct the installation of the abutting wedge, free of charge. The recall began on March 23, 2015. Owners may contact Thor customer service at 1-877-500-1020 or owners may contact Sprinter Customer Service at 1-877-762-8267.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Mercedes-Benz will notify owners on behalf of Thor, and dealers will inspect and, if necessary, correct the installation of the abutting wedge, free of charge. The recall began on March 23, 2015. Ow...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.