Key Takeaway
Accompany USA Recalls Ceramic Mugs with Cork Bottoms Due to Burn Hazard was recalled on September 22, 2022. What to do: Consumers should immediately stop using the recalled ceramic mugs and contact Accompany USA to receive a full refund.
Accompany USA Recalls Ceramic Mugs with Cork Bottoms Due to Burn Hazard
Description
This recall involves Accompany USA Ceramic Mugs with Cork Bottoms sold as and/or given out for free as promotional products with company or other logos. The ceramic mugs are white with cork bottoms. They measure about four inches high and four inches wide.
Injuries / Consequence
Accompany USA has received one report of the mug breaking after hot liquid was poured into it. No injuries have been reported.
Remedy
Consumers should immediately stop using the recalled ceramic mugs and contact Accompany USA to receive a full refund.
Products Affected
Ceramic Mugs with Cork Bottoms
Images
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled ceramic mugs and contact Accompany USA to receive a full refund.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.