Key Takeaway

Acer Recalls Notebook Computers Due to Burn Hazard by Acer America Corporation, of San Jose, Calif. was recalled on January 7, 2010. What to do: Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a f...

CPSC Ongoing

Acer Recalls Notebook Computers Due to Burn Hazard

Recalled: January 7, 2010 ~About 22,000 units affected 10103

Description

The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.

Injuries / Consequence

Acer has received three reports of computers short circuiting, resulting in slight melting of the external casing. No incidents occurred in the United States. No injuries have been reported.

Remedy

Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.

Products Affected

Certain Acer Aspire-series Notebook Computers

Electronics

Images

Acer Recalls Notebook Computers Due to Burn Hazard Acer Recalls Notebook Computers Due to Burn Hazard

Company Information

Acer America Corporation, of San Jose, Calif.

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View all 1 recalls by Acer America Corporation, of San Jose, Calif. →

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Frequently Asked Questions

Is this recall still active?

Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.

How do I check if my product is affected?

Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.

What remedy is available for this recall?

The listed remedy for this recall is: Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.

Where can I find the original recall notice?

This recall was issued by CPSC. You can view the original notice using the link provided above.

Data sourced from Consumer Product Safety Commission. Recall information may not reflect the most current status. RecallDex is not affiliated with any US government agency. Contact the manufacturer or relevant agency for the latest information.