Key Takeaway
Acorn Stairlifts Recalls Motorized Stair Lifts Due to Fall Hazard was recalled on July 21, 2015. What to do: Consumers should immediately contact Acorn for a free in-home repair. Until the stair lift is repaired, consumers should consider whether to continue...
Acorn Stairlifts Recalls Motorized Stair Lifts Due to Fall Hazard
Description
This recall involves Acorn brand motorized stair lifts with the model name Acorn Superglide 120. The stair lifts are mechanical chairs that are installed on residential staircases to transport people with reduced mobility up and down stairs. The following versions of the Acorn Superglide 120 are being recalled: Acorn 120 Stairlift, Acorn 120 Outdoor Stairlift, Acorn 120 Superglide Stairlift, Acorn Outdoor Stairlift, and Acorn Slimline Stairlift. The recalled stair lifts were manufactured between March 2007 and March 2011 and have serial numbers between 110101209781 and 110202352678. For all of the recalled stair lifts, the name "Acorn Superglide 120" and the serial numbers are located on a silver label on the stair lift's carriage body cover and on the underside of the steel footrest.
Injuries / Consequence
Acorn received two reports of incidents of the seat post separating from the main seat support and resulted in deaths in the United Kingdom. There have been no reports of incidents or injuries in the United States.
Remedy
Consumers should immediately contact Acorn for a free in-home repair. Until the stair lift is repaired, consumers should consider whether to continue using the stair lift based on their ability to safely use the stairs unaided. If a consumer is able to use the stairs safely, then he or she should not use the lift until it is repaired.
Products Affected
Motorized stair lifts
ElevatorsImages
Related Recalls
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Residential Elevators Recalled for Repair by ThyssenKrupp Access Manufacturing Due to Fall Hazard
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately contact Acorn for a free in-home repair. Until the stair lift is repaired, consumers should consider whether to continue using the stair lift based on their ability to saf...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.