Key Takeaway
Air bag Deployment Software/FMVSS 208, 214 by CHRYSLER GROUP LLC was recalled on July 9, 2013. What to do: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysl...
Air bag Deployment Software/FMVSS 208, 214
Description
Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."
Injuries / Consequence
An air bag that does not deploy, or deploys improperly, may increase the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.
Products Affected
Vehicle
VehiclesCompany Information
CHRYSLER GROUP LLC
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.