Key Takeaway
AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Injury Hazard by Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas was recalled on April 3, 2025. What to do: Consumers should leave windows in the closed and locked positions and immediately contact AmesburyTruth to coordinate a free window inspection by a pr...
AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Injury Hazard
Description
This recall involves Ashland 10-inch and 14-inch two-bar right-hand and left-hand casement window hinge tracks installed in windows to allow the windows to be cranked opened and closed. The casement window hinge tracks include part numbers 2003558, 2003559, 2004271 and 2004272. These products can be identified by locating "R10," "L10," "R14" or "L14" located on the face of the casement window hinge track. These hinge tracks were manufactured and sold to residential and commercial window manufacturers in boxes dated April 2024 through December 2024.
Injuries / Consequence
The firm has received two reported incidents involving a window sliding arm becoming disengaged from the hinge tracks. No injuries have been reported.
Remedy
Consumers should leave windows in the closed and locked positions and immediately contact AmesburyTruth to coordinate a free window inspection by a professional, who will install free replacement hinge tracks for those with a manufacturing defect.
Products Affected
Ashland 10-inch and 14-inch two-bar casement window hinge tracks
Images
Company Information
Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas
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View all 1 recalls by Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas →Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should leave windows in the closed and locked positions and immediately contact AmesburyTruth to coordinate a free window inspection by a professional, who will install free replacement hing...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.