Key Takeaway
Andersen Window Latch Recall by Andersen was recalled on September 13, 2001.
Andersen Window Latch Recall
Description
Andersen Window Latch Recall NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE September 13, 2001 Release # 01-231 Window Latch Recall Hotline: (888) 888-7020 CPSC Consumer Hotline: (800) 638-2772 CPSC Media Contact: Ken Giles, (301) 504-7052 Andersen Media Contact: Maureen McDonough, (651) 264-5287 CPSC, Andersen Corporation Announce Recall of Window Latches WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Andersen Corporation, of Bayport, Minn., is voluntarily recalling for in-home repair tilt latches on about 400,000 windows. The latches on the lower sash of the window can unexpectedly open, posing a potential injury hazard to consumers who can be struck by the window or by shattered glass. Andersen has received 11 reports of the latches unexpectedly opening. There have been no reports of injuries. This recall involves only the tilt latches on the lower sash of the Andersen 200 Series Tilt-Wash Double-Hung Window. This window has the Andersen "A/W" logo etched into the lower right corner of the glass (A), has a latch on both sides of the top of the lower sash (B), and has a product label on the inside of the upper left corner of the window frame (C). The majority of windows were installed by home builders in the construction of new homes. Independent dealers and home centers nationwide also sold these windows to contractors between May 2000 through August 2001. Consumers should immediately ensure that the latches are in the closed position. Consumers should call the Andersen WindowCare® Solution Center toll-free at (888) 888-7020 between 7 a.m. and 7 p.m. CT Monday to Friday or 8 a.m. to 4 p.m. CT on Saturday, to schedule a free in-home repair with an Andersen service technician. Consumers also can log-on to the Andersen website at www.andersenwindows.com. Parents should ensure that children do not operate the window until the latches have been replaced. This recall does not apply to Andersen® Builder's Select? or any other Andersen® products.
Products Affected
Andersen 200 Series Tilt-Wash double-hung windows
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
Check the remedy section above or contact the manufacturer directly for current remedy options.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.