Key Takeaway
Apollo Recalls Electric Scooters Due to Fall and Injury Hazards was recalled on July 24, 2025. What to do: Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go...
Apollo Recalls Electric Scooters Due to Fall and Injury Hazards
Description
This recall involves certain serial numbers of Apollo City 2024 model year electric scooters. The dual-motor scooters have top speeds of 32 miles per hour. The scooters have a gray exterior with a headlight and rear brake light. "Apollo" is printed on the stem of the scooter and "Apollo City" is displayed on the rear left side of the grip tape on the deck of the scooter. The affected serial numbers range from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764. The serial number is located on the bottom of the scooter deck. Consumers can also find their serial number using the Apollo App.
Injuries / Consequence
The firm has received 10 reports of the weld cracking on the stem of the scooter, including four riders who reported coming off the scooter; one reported injury including abrasions.
Remedy
Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.
Products Affected
Apollo City Model Year 2024 Electric Scooters
Images
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/rec...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.