Key Takeaway
Atwood Furnaces/Gas Control Valve by THOR INDUSTRIES was recalled on July 25, 2012. What to do: Crossroads will notify owners, and dealers will repair the furnaces, free of charge. The safety recall began on August 17, 2012. Owners may contact...
Atwood Furnaces/Gas Control Valve
Description
Crossroads is recalling certain model year 2010 and 2011 Hampton travel trailers manufactured from June 11, 2009, through November 2, 2010, equipped with Atwood Mobile Products (Atwood) furnaces. The furnaces were produced with a defective gas control valve which can stick in the open position.
Injuries / Consequence
If the gas valve sticks in the open position, gas could leak out and, in the presence of an ignition source, result in a fire.
Remedy
Crossroads will notify owners, and dealers will repair the furnaces, free of charge. The safety recall began on August 17, 2012. Owners may contact Crossroads Warranty Service Department at 1-855-226-7496.
Products Affected
Vehicle
VehiclesRelated Recalls
TURBOCHARGER/COMPRESSOR WHEEL FAILURE
September 25, 2012
Mounting Bolts
August 28, 2012
Atwood Furnaces/Gas Control Valve
August 7, 2012
Capacity Labels/FMVSS 120
July 30, 2012
WHEELCHAIR LIFT/OUTER ROLL STOP LATCHING MECHANISM
July 26, 2012
WINDSHIELD WIPER
August 30, 2011
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Crossroads will notify owners, and dealers will repair the furnaces, free of charge. The safety recall began on August 17, 2012. Owners may contact Crossroads Warranty Service Department at 1-855-22...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.