Key Takeaway
Awning May Extend Unintentionally by JAYCO, INC. was recalled on February 1, 2024. What to do: Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification...
Awning May Extend Unintentionally
Description
Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.
Injuries / Consequence
An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
Remedy
Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners ma...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.