Key Takeaway

Back Massage Cushions Recalled by Conair & Sears Roebuck by Conair was recalled on May 4, 1998.

CPSC Ongoing

Back Massage Cushions Recalled by Conair & Sears Roebuck

Recalled: May 4, 1998 98103

Description

Back Massage Cushions Recalled by Conair & Sears Roebuck NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE May 4, 1998 Release # 98-103 Company Phone Number: (800) 456-5010 CPSC Consumer Hotline: (800) 638-2772 CPSC Media Contact: Mark Ross, (301) 504-7076 CPSC, Conair Corp. and Sears Roebuck and Co. Announce Recall of Back Massage Cushions WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Conair Corp., of Stamford, Conn., and Sears Roebuck and Co., of Hoffman Estates, Ill., are recalling about 183,000 back massage cushions. The motors used in these back massage cushions can stall, overheat and possibly burn through the massage cushion. While there have been no reports of fires or serious injury, CPSC, Conair and Sears have received 13 reports of damage to upholstered furniture and bedding, and two reports of minor burns to consumers. The massage cushion, identified as the Sears Health Essentials Back Massaging System with Heat, Model SR4503, is a black, padded cushion approximately 21 inches long and 17 inches wide, and comes with a handheld controller. The handheld controller displays the words, "Health Essentials" on the front panel and the words "Sears SR4503" on the back panel. The back massage cushion, manufactured by Conair, was sold in Sears stores and catalogs from February 1997 through March 1998 for about $30. Consumers should stop using the back massage cushions immediately and return them to any Sears department store for a full refund. For more information, consumers can call (800) 456-5010 anytime.

Products Affected

Sears Health Essentials Back Massaging System with Heat

Company Information

Conair

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Frequently Asked Questions

Is this recall still active?

Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.

How do I check if my product is affected?

Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.

What remedy is available for this recall?

Check the remedy section above or contact the manufacturer directly for current remedy options.

Where can I find the original recall notice?

This recall was issued by CPSC. You can view the original notice using the link provided above.

Data sourced from Consumer Product Safety Commission. Recall information may not reflect the most current status. RecallDex is not affiliated with any US government agency. Contact the manufacturer or relevant agency for the latest information.