Key Takeaway
Ball Joint Separation May Cause Crash by TENNECO AUTOMOTIVE was recalled on September 27, 2024. What to do: Dealers will replace the ball joints, free of charge. Owner notification letters were mailed on October 28, 2024. Owners may contact DRiV customer s...
Ball Joint Separation May Cause Crash
Description
Tenneco Automotive (DRiV) is recalling certain aftermarket ball joints for 2013-2019 Ford Escape vehicles, MOOG part numbers K500346, K500347, NAPA part numbers 2601878 and 2601879. The ball joint may separate between the mounting flange and socket.
Injuries / Consequence
Ball joint separation may cause a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will replace the ball joints, free of charge. Owner notification letters were mailed on October 28, 2024. Owners may contact DRiV customer service at 1-877-489-6659 or at [email protected].
Products Affected
Vehicle
VehiclesRelated Recalls
Inadequate Hardness of Ball Joint Housing
January 18, 2022
Improperly Heat-Treated Tie Rods May Fail
December 1, 2021
Upper Ball Joint May Be Installed Incorrectly
April 13, 2021
Strut Pin May Fracture
December 14, 2020
Master Cylinder Has Insufficient Fluid Seal Crimp
September 8, 2020
Rear Suspension Lower Control Rod Failure
June 26, 2020
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will replace the ball joints, free of charge. Owner notification letters were mailed on October 28, 2024. Owners may contact DRiV customer service at 1-877-489-6659 or at Recall.Support@driv...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.