Key Takeaway
Bambu Lab Recalls A1 3D Printers Due to Electric Shock and Fire Hazards was recalled on June 13, 2024. What to do: Consumers should immediately stop using the recalled 3D printers, and contact Bambu Lab to arrange either (1) return of their A1 3D printers for a ful...
Bambu Lab Recalls A1 3D Printers Due to Electric Shock and Fire Hazards
Description
This recall involves Bambu Lab model A1 3D printers. The sixth digit of the serial numbers of affected units, located on the QR code sticker on the rear of the printer, is "A". The recalled printers measure approximately 18 inches by 16 inches by 17 inches, and were sold for personal use. The company name and model, "Bambu Lab A1", are located on the printer's x-axis motor cover.
Injuries / Consequence
The firm has received a total of 19 reports of damaged cables, including one cable sparking. No injuries have been reported.
Remedy
Consumers should immediately stop using the recalled 3D printers, and contact Bambu Lab to arrange either (1) return of their A1 3D printers for a full refund, or (2) for free replacement of the heatbed and cable by a local electronics repair facility. Consumers requesting a full refund will be sent a prepaid shipping label to return the printer. Consumers should not attempt to fix the recalled product themselves. Bambu Lab has contacted all known purchasers.
Products Affected
Bambu Lab A1 3D printers
Images
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled 3D printers, and contact Bambu Lab to arrange either (1) return of their A1 3D printers for a full refund, or (2) for free replacement of the heatb...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.