Key Takeaway
Battery May Short Circuit and Cause Fire by MACK TRUCKS, INC was recalled on July 25, 2023. What to do: Dealers will replace the batteries, free of charge. Owner letters were mailed November 1, 2023. Owners may contact Mack customer service at 1-800-86...
Battery May Short Circuit and Cause Fire
Description
Mack Trucks, Inc. (Mack) is recalling certain 2022-2023 LR battery electric trucks. The rivnut threaded inserts inside the high-voltage battery may be over-tightened and break, which could result in a short circuit.
Injuries / Consequence
An electrical short circuit increases the risk of a fire.
Remedy
Dealers will replace the batteries, free of charge. Owner letters were mailed November 1, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0447.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will replace the batteries, free of charge. Owner letters were mailed November 1, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0447.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.