Key Takeaway
Bike Carrier May Fail by Hollywood Racks was recalled on November 2, 2023. What to do: Hollywood Racks will supply 2 cam lever-eyebolt assemblies per bike rack, free of charge. Owner notification letters were mailed in December 8, 2023....
Bike Carrier May Fail
Description
Hollywood Racks is recalling certain 2022-2023 Destination E Rack Bicycle Carriers, part number HR4500. The eyebolt that holds the vertical clamping frame may fail, which can allow a bike to detach.
Injuries / Consequence
A bike that detaches may drag behind the vehicle or become a road hazard, increasing the risk of a crash.
Remedy
Hollywood Racks will supply 2 cam lever-eyebolt assemblies per bike rack, free of charge. Owner notification letters were mailed in December 8, 2023. Owners may contact Hollywood Racks customer service at 1-800-747-4085.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Hollywood Racks will supply 2 cam lever-eyebolt assemblies per bike rack, free of charge. Owner notification letters were mailed in December 8, 2023. Owners may contact Hollywood Racks customer serv...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.