Key Takeaway
BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard was recalled on January 12, 2023. What to do: Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the pr...
BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard
Description
This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551, 2551W and 25519. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.
Injuries / Consequence
BISSELL has received 66 reports of the vacuum smoking and emitting a burning odor; including five reports of the battery pack catching on fire, three of which resulted in minor property damage and one resulting in a burn injury.
Remedy
Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
Products Affected
BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519
Images
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.