Key Takeaway
Blank or Distorted Rearview Camera Image by FORD MOTOR COMPANY was recalled on March 14, 2022. What to do: The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were ma...
Blank or Distorted Rearview Camera Image
Description
Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.
Injuries / Consequence
A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S14.
Products Affected
Vehicle
VehiclesCompany Information
FORD MOTOR COMPANY
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Ford c...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.