Key Takeaway
Blank or Distorted Rearview Camera Image by FORD MOTOR COMPANY was recalled on April 24, 2025. What to do: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed October 16, 2025. Owners may contact Ford Customer Se...
Blank or Distorted Rearview Camera Image
Description
Ford Motor Company (Ford) is recalling certain 2015 F-250, F-350, F-450, Expedition, Lincoln Navigator, and MKC vehicles. The rearview camera printed circuit board terminal header connector may be loose or damaged, which can result in a blank or distorted image.
Injuries / Consequence
A blank or distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed October 16, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 25S42. This recall expands previous recall number 22V-082.
Products Affected
Vehicle
VehiclesCompany Information
FORD MOTOR COMPANY
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed October 16, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this r...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.