Key Takeaway
Broken Shaft Seal May Cause Loss of Power Steering by MACK TRUCKS, INC was recalled on November 4, 2021. What to do: Dealers will replace the power steering pump, free of charge. Owner notification letters were mailed on December 10, 2021. Owners may contact Mack...
Broken Shaft Seal May Cause Loss of Power Steering
Description
Mack Trucks, Inc. (Mack) is recalling certain 2021 Granite and LR vehicles. A machining defect may cause pressure to build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
Injuries / Consequence
A loss of power steering assist increases the risk of a crash.
Remedy
Dealers will replace the power steering pump, free of charge. Owner notification letters were mailed on December 10, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0432.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will replace the power steering pump, free of charge. Owner notification letters were mailed on December 10, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.