Key Takeaway
Cane Creek Recalls Bicycle Shocks Due to Risk of Injury by Cane Creek Cycling Components, Inc.; Fletcher, N.C. was recalled on October 29, 2014. What to do: Consumers should immediately stop using the product and contact Cane Creek for a repair decal kit to correct the HSR adjustment markings on affected p...
Cane Creek Recalls Bicycle Shocks Due to Risk of Injury
Description
This recall involves Cane Creek Cycling Components DBINLINE bicycle rear shock absorbers. The shocks are marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. HSR on the shock is decreased by turning the adjuster counter-clockwise and increased by turning it clockwise. The incorrect graphics present the opposite; that is, the plus(+) and minus(-) symbols are switched. The consumer can be misled or confused when adjusting HSR on these shocks. The shocks come in black anodized aluminum with the words "INLINE" marked on the air can portion of the shock and are attached to a full-suspension mountain bike frame. Recalled products have a serial number on the underside of the top valve body in the following ranges: AA00002 - AA07304 and SA00077 - SA03926. The shocks were sold separately and were sold with the following mountain bikes: 2015 Alutech - Tofane 2015 Banshee - Phantom and Spitfire 2015 Bianchi - Methanol 29 2015 Canyon - Spectral 140 - 27.5 and 29; and Strive CF 2015 Ghost - AMR Riot 130 2015 Guerilla - Gravity Megatrail 2015 Ibis - Ripley 29 2015 Intense - Tracer, Carbine 29 and Spyder 29 Comp 2015 Knolly - Warden 2015 Nicolai - Helius 2015 Norco - Sight Carbon 7.1 2015 Nukeproof - Mega TR 2015 Orange - Five and Five 29 2015 Specialized - Enduro 650B and 29
Injuries / Consequence
Cane Creek has received four complaints from customers, one of which involved a report of injury with bruises in the midsection.
Remedy
Consumers should immediately stop using the product and contact Cane Creek for a repair decal kit to correct the HSR adjustment markings on affected product.
Products Affected
DBINLINE Rear Shock
Bicycles and Bicycle AccessoriesImages
Company Information
Cane Creek Cycling Components, Inc.; Fletcher, N.C.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the product and contact Cane Creek for a repair decal kit to correct the HSR adjustment markings on affected product.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.