Key Takeaway
Clutch Drum Wear may Cause Loss of Drive by HINO MOTORS SALES U.S.A., INC. was recalled on March 27, 2017. What to do: Hino will notify owners, and dealers will replace the clutch drum spline with one that has increased wear resistance, free of charge. An interim noti...
Clutch Drum Wear may Cause Loss of Drive
Description
Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain 2013-2017 XFC710L, XFC720L, XFC730L, and XFC740L vehicles. The clutch drum spline of the front module of the Hybrid Vehicle (HV) motor may wear out.
Injuries / Consequence
If the clutch drum spline wears out, the vehicle will lose the ability to move under its own power, increasing the risk of a crash.
Remedy
Hino will notify owners, and dealers will replace the clutch drum spline with one that has increased wear resistance, free of charge. An interim notice was mailed to owners on May 22, 2017. The recall began on November 9, 2017. Owners may contact Hino customer service at 1-248-699-9390.
Products Affected
Vehicle
VehiclesCompany Information
HINO MOTORS SALES U.S.A., INC.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Hino will notify owners, and dealers will replace the clutch drum spline with one that has increased wear resistance, free of charge. An interim notice was mailed to owners on May 22, 2017. The recal...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.