Key Takeaway
CocoaVia Brand Frothers Recalled by Mars Symbioscience Due to Choking Hazard was recalled on November 24, 2015. What to do: Consumers should immediately stop using the recalled frothers, remove the batteries and contact Mars Symbioscience to return the frothers for a coupon...
CocoaVia Brand Frothers Recalled by Mars Symbioscience Due to Choking Hazard
Description
This recall involves CocoaVia brand brown frothers used to froth beverages, including coffee and milk. The spring on the end of the wand spins to froth the drink. The frothers were distributed free at promotional events. The frothers are brown, "CocoaVia" is printed on the side in white lettering and they measure about eight inches long. This recall only involves CocoaVia brand frothers that are brown in color.
Injuries / Consequence
Mars Symbioscience has received two reports of the spring on the end of the frothers detaching from the metal wand. No injuries have been reported.
Remedy
Consumers should immediately stop using the recalled frothers, remove the batteries and contact Mars Symbioscience to return the frothers for a coupon towards the purchase of CocoaVia products. The firm is providing pre-addressed return envelopes for consumers to return the frothers to the firm for disposal.
Products Affected
CocoaVia® brand frothers
Mixers/WhisksImages
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled frothers, remove the batteries and contact Mars Symbioscience to return the frothers for a coupon towards the purchase of CocoaVia products. The fi...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.