Key Takeaway
Collision Mitigation Software Malfunction by ALTEC INDUSTRIES INC. was recalled on June 1, 2023. What to do: Owners will be notified to take their vehicles to their respective OEM service center for a software update and road-test, free of charge. Owner noti...
Collision Mitigation Software Malfunction
Description
Altec Industries, Inc. (Altec) is recalling certain 2020-2023 D4000B, D2000B, and AC18 trucks. The collision mitigation system software may not be calibrated correctly, prohibiting the active braking system from activating.
Injuries / Consequence
An active braking system that fails to activate as intended increases the risk of a crash.
Remedy
Owners will be notified to take their vehicles to their respective OEM service center for a software update and road-test, free of charge. Owner notification letters are expected to be mailed July 28, 2023. Owners may contact Altec's customer service at 1-877-468-5832. Altec's number for this recall is CSN 3085.
Products Affected
Vehicle
VehiclesCompany Information
ALTEC INDUSTRIES INC.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Owners will be notified to take their vehicles to their respective OEM service center for a software update and road-test, free of charge. Owner notification letters are expected to be mailed July 28...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.