Key Takeaway
Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard by Comverge Inc. of Norcross, Ga. was recalled on June 17, 2010. What to do: Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of ch...
Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard
Description
This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.
Injuries / Consequence
Comverge is aware of 13 incidents of the communication module overheating and damaging the thermostat, in at least two incidents there was minor smoke damage to the wall. Comverge has not received any reports of injuries.
Remedy
Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.
Products Affected
Programmable thermostat communication module
Thermostats/Thermometers/SensorsImages
Company Information
Comverge Inc. of Norcross, Ga.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or r...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.