Key Takeaway
Cooktop Gas Valves May Fracture Causing Gas Leak by 9299-5000 Quebec Inc. was recalled on March 24, 2023. What to do: Dealers will install a regulator support bracket, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact 9299-500...
Cooktop Gas Valves May Fracture Causing Gas Leak
Description
9299-5000 Québec Inc. (9299-5000 Quebec) is recalling certain 2020-2023 HÉLIO O2 travel trailers, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
Injuries / Consequence
A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will install a regulator support bracket, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact 9299-5000 Quebec customer service at 1-877 5832206. 9299-5000 Quebec's number for this recall is 2023-001.
Products Affected
Vehicle
VehiclesCompany Information
9299-5000 Quebec Inc.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will install a regulator support bracket, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact 9299-5000 Quebec customer service at 1-877 5832206. 9299...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.