Key Takeaway
CPSC, American Power Conversion Corp. Announce Recall of Back-Up Power Supply Systems by American Power Conversion Corporation (APC), of West Kingston, R.I. was recalled on January 14, 2003. What to do: Consumers should immediately stop using the power supply devices by turning off the power to all connected equipment, turning the Back-UPS CS off, and...
CPSC, American Power Conversion Corp. Announce Recall of Back-Up Power Supply Systems
Description
The recalled Back-UPS® CS Uninterruptible Power Supply devices include the Back-UPS CS350 and the Back-UPS CS 500 models. The model number can be found on the front of the unit, along with the words, "Back-UPS CS" and "APC." In addition, one of the following numbers shows up on the bar code label located on the bottom of the unit: BK350, BK500, BK500BLK. The recalled power supply devices also have one of the following serial numbers - AB0048 through AB0251, BB0104 through BB0251, and JB0125 through JB0251 - which can be found on the bottom of the unit. Units with an "R" at the end of the serial number within the above ranges are not part of this recall.
Injuries / Consequence
APC has received six reports of units overheating, resulting in the melting of the unit's outer casing and three reports of minor property damage. No injuries have been reported.
Remedy
Consumers should immediately stop using the power supply devices by turning off the power to all connected equipment, turning the Back-UPS CS off, and then unplugging it from the electrical outlet. To obtain a free replacement unit, consumers should contact the company.
Products Affected
Back-UPS CS350 and Back-UPS CS 500 Back-up Power Supply devices
Adapter/Power Supply/Charger/BatteryImages
Company Information
American Power Conversion Corporation (APC), of West Kingston, R.I.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the power supply devices by turning off the power to all connected equipment, turning the Back-UPS CS off, and then unplugging it from the electrical outlet. To...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.