Key Takeaway
CPSC, American Standard Companies Announce Recall of Trane and American Standard Accessory Electric Heaters by American Standard Companies, of Piscataway, N.J. was recalled on April 20, 2004. What to do: Consumers who have not yet been contacted by independent dealers should immediately contact their installer to determine if they have a recalled unit....
CPSC, American Standard Companies Announce Recall of Trane and American Standard Accessory Electric Heaters
Description
The 240-volt accessory heaters are used to provide supplemental heat in the heat pump or electric heating system. The accessory heater - model number BAYHTR1415BRKAC manufactured between April 14, 2003 and February 6, 2004 - is located inside the air handler cabinet usually found in the basement, attic, equipment closet or crawlspace of a consumer's home. The horizontally or vertically installed air handler is a painted metal cabinet with the Trane or American Standard name plate on its front. Air handler model numbers are found on the outside of the air handler door. Consumers with one of the recalled units are being directly contacted by the independent dealer that installed it. If you had a Trane or American Standard heat pump or electric heating system installed between April 2003 and February 2004, and have not yet been contacted by your installer, write down your air handler model number and call your installer to see whether your air handler could contain a recalled heater. You may also visit the firm's website to see whether your air handler could contain one of the recalled heaters and, if so, call your installer. To avoid electric shock, do not open the air handler door. Only a professional installer should open the air handler door to determine if you have a recalled accessory heater.
Injuries / Consequence
There have been four reports of thermostat fires. Two of the fires resulted in several thousand dollars in property damage. No injuries have been reported.
Remedy
Consumers who have not yet been contacted by independent dealers should immediately contact their installer to determine if they have a recalled unit. Consumers may arrange for a free inspection and repair through their installer.
Products Affected
"Trane" and "American Standard" brand accessory electric heaters
Electric HeatersImages
Company Information
American Standard Companies, of Piscataway, N.J.
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers who have not yet been contacted by independent dealers should immediately contact their installer to determine if they have a recalled unit. Consumers may arrange for a free inspection and r...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.