Key Takeaway
CPSC and TruHeat Corp. Announce Recall of Spa Heaters was recalled on December 14, 2001. What to do: TruHeat is contacting its customers about this recall and providing them with a free insulation kit. Consumers who have not been contacted should imme...
CPSC and TruHeat Corp. Announce Recall of Spa Heaters
Description
These are No-Fault® 6000 model spa heaters sold with Hot Spring® and Tiger River® spas. The spa brand name is written on the control panel. The spa heater brand name and model number are on a label on the side of the heater. The spa heater is located behind a removable panel on the front of the spa. Read the owner's manual for instructions on turning off power to the spa before accessing the spa heater. This recall only includes spas installed in 220-volt applications.
Injuries / Consequence
CPSC and TruHeat have received 192 reports of the heaters on these spas failing, and 22 reports of these incidents resulting in fire damage outside the heater or spa. No injuries have been reported.
Remedy
TruHeat is contacting its customers about this recall and providing them with a free insulation kit. Consumers who have not been contacted should immediately call Watkins, the firm now responsible for TruHeat and this recall to determine if their spa heater is part of this recall. To avoid all risk of an incident pending receipt of an insulation kit, consumers are advised to shut off their heaters until a kit is installed. If the spa is in a location where it is exposed to freezing temperatures and the heater is shut off (pending receipt of a kit), the spa should be drained according to the owner's manual to prevent damage to the spa by freezing water.
Products Affected
No-Fault® 6000 model spa heaters (sold with Hot Spring® and Tiger River® spas)
Hot Tubs/SpasImages
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: TruHeat is contacting its customers about this recall and providing them with a free insulation kit. Consumers who have not been contacted should immediately call Watkins, the firm now responsible for...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.