Key Takeaway
CPSC, BISSELL® Homecare Inc. Announce Recall of Upright Vacuum Cleaners by BISSELL was recalled on April 4, 2000.
CPSC, BISSELL® Homecare Inc. Announce Recall of Upright Vacuum Cleaners
Description
April 4, 2000Release # 00-089 Company Phone Number: (888) 445-6688 CPSC Consumer Hotline: (800) 638-2772 CPSC Media Contact: Ken Giles, (301) 504-7052 BISSEL Contact: Ann Lamb, (616) 735-1458 CPSC, BISSELL® Homecare Inc. Announce Recall of Upright Vacuum Cleaners WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), BISSELL® Homecare Inc. of Grand Rapids, Mich., is recalling about 207,000 PowerCleanTM and PureAirTM upright vacuum cleaners. The power cord insulation can tear where the cord attaches to the vacuum, exposing bare wires. This poses a risk of shock and burns to consumers. BISSELL is aware of 54 reports of the cords on these vacuums tearing. There has been one report of a consumer suffering a burn injury on her hand. The recall includes one model of the BISSELL PowerCleanTM vacuum and three models of the BISSELL® PureAirTM vacuum cleaners. The PowerCleanTM vacuum has model number 3540-1 and is black. The PureAirTM vacuum has model number 3540-2 and is blue. The PureAirTM Deluxe vacuum has model number 3541, and is purple. The PureAirTM Platinum vacuum has model number 3541-P, and is purple. The model number is located on a label on the back of the vacuum. These vacuums have date codes from 98176000 through 99254999, located in the bottom right-hand corner of the label. The recalled vacuums do not have a 3-inch plastic flex relief where the power cord enters the vacuum handle. Major discount, appliance and department stores sold these vacuum cleaners nationwide from July 1998 through March 2000 for between $89 and $159. Consumers should stop using these vacuum cleaners immediately, and contact BISSELL to arrange for a free repair through BISSELL's authorized service network. Vacuums cannot be repaired by the retailers. For the location of the nearest authorized service center or for more information, contact BISSELL toll-free at (888) 445-6688 between 8 a.m. and 7:30 p.m. ET Monday through Friday or visit their web site at http://www.bissell.com/recall/recall_press_release.htm
Products Affected
Bissell PowerClean upright vacuum cleaners
Vacuum Cleaners/SweepersBISSELL PureAir Platinum, Deluxe upright vacuum cleaners
Bissell PureAir upright vacuum cleaners
Related Recalls
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
Check the remedy section above or contact the manufacturer directly for current remedy options.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.