Key Takeaway

CPSC, Casio Inc. Announce Recall of Piano Benches by Casio Inc., Dover, N.J. was recalled on May 5, 2004. What to do: Consumers should stop using the benches immediately and contact Casio for instructions on how to return the product for a full refund plus an incentiv...

CPSC Ongoing

CPSC, Casio Inc. Announce Recall of Piano Benches

Recalled: May 5, 2004 ~18,000 units affected 04132

Description

This recall involves two model benches, the Bench DK, made of dark wood and the Bench LT, made of light wood. The bench has a plush leather covering and measures about 22 inches by 13½ inches with 17½-inch tall legs. Each bench comes with a small sticker that reads, "Made in China" and some units have a gold emblem that reads, "GAO JI CHUANG." Benches were sold separately and with Casio's electronic pianos.

Injuries / Consequence

Casio has received four reports of bracket assemblies failing, including one report of a consumer sustaining a fractured wrist when their bench collapsed.

Remedy

Consumers should stop using the benches immediately and contact Casio for instructions on how to return the product for a full refund plus an incentive payment. Consumers who purchased a Casio Eighty Eight key digital piano, model AP31 from Costco Wholesale Corporation should return only the bench to their local Costco retailer. Consumers who purchased a Casio Eighty Eight key digital piano, model AP31 or PX100 from Sam's Club will receive a box, instructions, and a return label to return the bench back to Casio. Do not return benches to Sam's Clubs. Consumers who purchased the keyboard and bench together will receive $125 toward the purchase of a replacement bench and consumers who purchased a bench separately will receive a full refund of the purchase price plus a $25 incentive payment.

Products Affected

Images

CPSC, Casio Inc. Announce Recall of Piano Benches

Company Information

Casio Inc., Dover, N.J.

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Frequently Asked Questions

Is this recall still active?

Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.

How do I check if my product is affected?

Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.

What remedy is available for this recall?

The listed remedy for this recall is: Consumers should stop using the benches immediately and contact Casio for instructions on how to return the product for a full refund plus an incentive payment. Consumers who purchased a Casio Eighty...

Where can I find the original recall notice?

This recall was issued by CPSC. You can view the original notice using the link provided above.

Data sourced from Consumer Product Safety Commission. Recall information may not reflect the most current status. RecallDex is not affiliated with any US government agency. Contact the manufacturer or relevant agency for the latest information.