Key Takeaway

CPSC, Compaq Announce Recall of Notebook Computer Battery Packs was recalled on October 27, 2000. What to do: Consumers should immediately stop using these battery packs and contact Compaq to learn how to discharge them and return them. Consumers with the reca...

CPSC Ongoing

CPSC, Compaq Announce Recall of Notebook Computer Battery Packs

Recalled: October 27, 2000 ~About 55,000 units affected 01022

Description

The recalled battery packs were sold with Compaq's Armada E500 and V300 notebook computers. Writing on the batteries include "Compaq" and "Assembled in Taiwan." The battery pack can be identified by a date code and serial number on the white label to the right of the battery connector. Date code TCGK with a serial number from 00001 to 10500, 20001 to 21800, and 40001 to 83100, or Date code TCHK with a serial number from 40001 to 44700

Injuries / Consequence

Compaq has received one report of a battery pack overheating, and damaging the notebook computer. No injuries were reported.

Remedy

Consumers should immediately stop using these battery packs and contact Compaq to learn how to discharge them and return them. Consumers with the recalled batteries will receive two free battery packs for each recalled battery pack they return.

Products Affected

Battery packs used with Compaq Armada notebook computers

Adapter/Power Supply/Charger/Battery

Images

CPSC, Compaq Announce Recall of Notebook Computer Battery Packs

Related Recalls

Frequently Asked Questions

Is this recall still active?

Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.

How do I check if my product is affected?

Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.

What remedy is available for this recall?

The listed remedy for this recall is: Consumers should immediately stop using these battery packs and contact Compaq to learn how to discharge them and return them. Consumers with the recalled batteries will receive two free battery packs...

Where can I find the original recall notice?

This recall was issued by CPSC. You can view the original notice using the link provided above.

Data sourced from Consumer Product Safety Commission. Recall information may not reflect the most current status. RecallDex is not affiliated with any US government agency. Contact the manufacturer or relevant agency for the latest information.