Key Takeaway
CPSC, Compaq Announce Recall of Notebook Computer Battery Packs was recalled on October 27, 2000. What to do: Consumers should immediately stop using these battery packs and contact Compaq to learn how to discharge them and return them. Consumers with the reca...
CPSC, Compaq Announce Recall of Notebook Computer Battery Packs
Description
The recalled battery packs were sold with Compaq's Armada E500 and V300 notebook computers. Writing on the batteries include "Compaq" and "Assembled in Taiwan." The battery pack can be identified by a date code and serial number on the white label to the right of the battery connector. Date code TCGK with a serial number from 00001 to 10500, 20001 to 21800, and 40001 to 83100, or Date code TCHK with a serial number from 40001 to 44700
Injuries / Consequence
Compaq has received one report of a battery pack overheating, and damaging the notebook computer. No injuries were reported.
Remedy
Consumers should immediately stop using these battery packs and contact Compaq to learn how to discharge them and return them. Consumers with the recalled batteries will receive two free battery packs for each recalled battery pack they return.
Products Affected
Battery packs used with Compaq Armada notebook computers
Adapter/Power Supply/Charger/BatteryImages
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using these battery packs and contact Compaq to learn how to discharge them and return them. Consumers with the recalled batteries will receive two free battery packs...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.