Key Takeaway
CPSC, Controlled Energy Corporation Announce Recall of Water Heaters was recalled on February 15, 2001. What to do: Consumers who have the recalled AquaStar unit (model number AQ38B NG), should turn off the water heater immediately and call Controlled Energy Corpora...
CPSC, Controlled Energy Corporation Announce Recall of Water Heaters
Description
The AquaStar natural gas water heaters were made in Portugal, and were distributed in the United States as model number AQ38B NG. The water heater is off-white in color, with the word "AquaStar" in red, on the front of the unit. The model number can be found on the rating plate, on the right side of the water heater.
Injuries / Consequence
CPSC and Controlled Energy have received reports of two deaths and two injuries in Manitoba, Canada, reportedly caused by the release of carbon monoxide from the water heater.
Remedy
Consumers who have the recalled AquaStar unit (model number AQ38B NG), should turn off the water heater immediately and call Controlled Energy Corporation. CEC is offering consumers a free on-site repair conducted by a licensed professional plumber.
Products Affected
AquaStar natural gas water heaters
Gas Water Heaters & AccessoriesImages
Related Recalls
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April 3, 2008
Tankless Water Heaters Recalled for Repair Due to Carbon Monoxide Poisoning Hazard
February 21, 2007
Delta Combination Water Heaters Recalled by Triangle Tube for Carbon Monoxide Poisoning Hazard
September 7, 2006
CPSC, A.O. Smith Announce Recall of Water Heaters
October 6, 2005
CPSC, White-Rodgers Announce Recall of LP and Convertible Gas Water Heater Temperature Controls
April 28, 2004
CPSC, Firms Announce Recall of GSW Water Heaters With S.I.T. Temperature Controls
July 2, 2003
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers who have the recalled AquaStar unit (model number AQ38B NG), should turn off the water heater immediately and call Controlled Energy Corporation. CEC is offering consumers a free on-site rep...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.