Key Takeaway
CPSC, Heat & Glo Announce Recall of Gas Fireplaces by Heat & Glo, of Lakeville, Minn. was recalled on April 27, 2005. What to do: Consumers should stop using the fireplaces immediately and contact Heat & Glo to make arrangements for a free repair. To be sure that no one uses the...
CPSC, Heat & Glo Announce Recall of Gas Fireplaces
Description
The recall involves all HEAT-N-GLO® Gem 36 and Gem 42 direct vent gas fireplaces. The model number is located on the rating plate inside the unit on the base pan in front of the gas control. The rating plate can be accessed by removing the lower grille on the fireplace. This recall also includes Gem 36 fireplaces that recently received a replacement burner assembly.
Injuries / Consequence
Heat & Glo has received 21 reports of shattered glass, including four minor injuries.
Remedy
Consumers should stop using the fireplaces immediately and contact Heat & Glo to make arrangements for a free repair. To be sure that no one uses the fireplace by mistake, consumers should shut off the gas supply to the fireplace by removing the lower grille on the fireplace and turning off the ball valve (red lever) on the gas supply line.
Products Affected
HEAT-N-GLO® Gem 36 and Gem 42 gas fireplaces
Fireplaces & AccessoriesImages
Company Information
Heat & Glo, of Lakeville, Minn.
Unknown location
View all 2 recalls by Heat & Glo, of Lakeville, Minn. →Related Recalls
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should stop using the fireplaces immediately and contact Heat & Glo to make arrangements for a free repair. To be sure that no one uses the fireplace by mistake, consumers should shut off th...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.