Key Takeaway
CPSC, Hewlett-Packard Company Announce Recall of Notebook Computer Batteries was recalled on October 14, 2005. What to do: Consumers should stop using the recalled batteries immediately and contact HP to arrange for a free replacement battery, by visiting the Battery Repla...
CPSC, Hewlett-Packard Company Announce Recall of Notebook Computer Batteries
Description
The recalled lithium-ion rechargeable battery packs are used with various HP and Compaq notebook computers (see list below). The recalled battery packs are a subset of those manufactured March 2004 through September 2004, and will have a bar code label starting with GC, IA, L0 or L1. Hewlett-Packard and Compaq Notebook Models that may contain a recalled battery pack HP Pavilion HP Compaq Compaq Presario Compaq Evo dx4000 dx5000 zd8100 ze4100 ze4100/xt1xx 4200 ze4200 ze4300 ze4400 ze4500 ze4600 ze4700 ze4800 ze5155 ze5200 ze5300 ze5400 ze5500 ze5600 zv5000 zv5200 zx5000 zx5200 nc6000 nc8000 nw8000 nx5000 nx9005 nx9008 nx9010 nx9100 nx9105 9000 9005 1100 2100 2500 R3000 R3200 V1000 X4000 X5000 X6100 n1010v n1050v
Injuries / Consequence
HP has received 16 reports of batteries overheating, including four in the U.S. No injuries have been reported. Four cases of minor property damage were reported, including one in the U.S.
Remedy
Consumers should stop using the recalled batteries immediately and contact HP to arrange for a free replacement battery, by visiting the Battery Replacement program Web site or by calling HP. After removing the recalled battery for their notebook computer, consumers should plug in the AC adapter to power the notebook until a replacement battery arrives.
Products Affected
HP and Compaq Notebook Computer Battery Packs
Adapter/Power Supply/Charger/BatteryImages
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should stop using the recalled batteries immediately and contact HP to arrange for a free replacement battery, by visiting the Battery Replacement program Web site or by calling HP. After re...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.