Key Takeaway
CPSC, IBM Announce Recall to Repair Computer Monitors was recalled on March 4, 2003. What to do: Consumers should stop using these monitors immediately and contact the IBM Repair Center at (800) 426-7378 anytime for a free inspection and repair or...
CPSC, IBM Announce Recall to Repair Computer Monitors
Description
The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT models. The G51 and G51t monitors have the following model numbers on a label on the back of the unit: 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the back of the recalled G51 models also has a date of manufacture between June 1997 and September 1997. The "IBM" logo can be found on the front of the units.
Injuries / Consequence
IBM has received five reports of monitors overheating and smoking, including one report of minor property damage. No injuries have been reported.
Remedy
Consumers should stop using these monitors immediately and contact the IBM Repair Center at (800) 426-7378 anytime for a free inspection and repair or replacement.
Products Affected
IBM G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT Computer Monitors
Computer EquipmentImages
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should stop using these monitors immediately and contact the IBM Repair Center at (800) 426-7378 anytime for a free inspection and repair or replacement.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.