Key Takeaway
CPSC, Segway LLC Announce Voluntary Recall to Upgrade Software on Segway™ Human Transporters by Segway LLC, of Manchester, New Hampshire was recalled on September 26, 2003. What to do: Call Segway LLC for information on how to receive a free software upgrade. Segway LLC is directly contacting owners of these products. Riders are remi...
CPSC, Segway LLC Announce Voluntary Recall to Upgrade Software on Segway™ Human Transporters
Description
This recall involves all Segway HT i167 ("i Series") models sold to consumers. In addition, Segway LLC is including all e167 ("e Series") and i167 models sold to commercial users, and all p133 ("p Series") models sold to consumers in test markets.
Injuries / Consequence
Segway LLC has received three reports of falls that may be related to this condition, including one report of a consumer who sustained a head injury requiring stitches.
Remedy
Call Segway LLC for information on how to receive a free software upgrade. Segway LLC is directly contacting owners of these products. Riders are reminded that, even after the software upgrade, appropriate operating techniques, as described in Segway HT user materials, are essential to safety.
Products Affected
Segway "i Series" Human Transporters (HT)
Human TransportersImages
Company Information
Segway LLC, of Manchester, New Hampshire
Unknown location
View all 1 recalls by Segway LLC, of Manchester, New Hampshire →Related Recalls
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Call Segway LLC for information on how to receive a free software upgrade. Segway LLC is directly contacting owners of these products. Riders are reminded that, even after the software upgrade, approp...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.