Key Takeaway
CPSC, West Bend Announce Recall of Water Distillers by TIC was recalled on September 7, 1999.
CPSC, West Bend Announce Recall of Water Distillers
Description
Originally issued September 7, 1999, Revised March 31, 2004 Release # 99-170 Company Phone Number: (262) 626-8623 CPSC Consumer Hotline: (800) 638-2772CPSC Media Contact: (301) 504-7908West Bend Contact: Pam Ranke, (414) 334-6822 Note: telephone number change CPSC, West Bend Announce Recall of Water Distillers WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), the West Bend Co., of West Bend, Wis., is recalling about 16,000 model W10120 water distillers used to purify water. These distillers can overheat, posing a fire hazard. West Bend has received three reports of these distillers overheating and catching fire. There have been no reports of injuries. The oval-shaped distillers purify water, are made of white plastic, and have a clear, blue collection jug. The housing looks similar to a large automatic coffeemaker. They were sold under various trademarks which are printed on the front of the distillers. These trademarks include Millennium, Mountain Stream, Pure Logic, Sci Can, WaterWise, TIC, Usana, Table Charm, Roex and West Bend. A label on the bottom of the unit has the model number, W10120, and a date code from 9722 to 9848 in black print. Labels with red or gold print are not part of the recall. Direct selling dealers and door-to-door sales representatives nationwide sold these recalled distillers from May 1998 through August 1999 for about $500. Consumers should stop using these water distillers immediately. Consumers should call West Bend to get free pickup and repair of the water distillers. In addition, the company will return each repaired water distiller with three free charcoal post filters and an additional year warranty. For more information or to have your water distiller repaired, call West Bend at (262) 626-8623
Products Affected
Millennium water distillers
Mountain Stream water distillers
Pure Logic water distillers
Roex water distillers
Sci Can water distillers
Water Distillers/Coolers/PurifiersTable Charm water distillers
TIC water distillers
Usana water distillers
WaterWise water distillers
West Bend water distillers
Related Recalls
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January 22, 2007
CPSC, Elkay Manufacturing Co. Announce Recall of Bottled Water Coolers
July 13, 2004
CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems
April 28, 2004
CPSC, Crystal Mountain Water Cooler Corp. Announce Recall of Water Coolers
April 4, 2002
Sears Water Filter Cartridges Recall by Ecodyne
March 4, 1997
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
Check the remedy section above or contact the manufacturer directly for current remedy options.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.