Key Takeaway
CUMMINS/CRANKSHAFT VIBRATION DAMPER by CUMMINS, INC. was recalled on February 19, 2003. What to do: CUMMINS WILL NOTIFY ITS CUSTOMERS AND THE CRANKSHAFT VIBRATION DAMPER WILL BE REPLACED WITH A NEW DESIGN FREE OF CHARGE. OWNER NOTIFICATION BEGAN F...
CUMMINS/CRANKSHAFT VIBRATION DAMPER
Description
THE ISB 4 CYLINDER CRANKSHAFT VIBRATION DAMPERS INSTALLED FOR USE ON CHASSIS MANUFACTURED BY WORKHORSE AND FREIGHTLINER CUSTOM CHASSIS. THE AFFECTED ENGINES WERE BUILT FROM OCTOBER 2000 THROUGH JULY 2001, AND HAVE AN ENGINE SERIAL NUMBER WITHIN THE RANGE OF 21436401 TO 21478129. THE CRANKSHAFT VIBRATION DAMPERS WERE DESIGNED INCORRECTLY AND CAN LEAD TO CRACKS DEVELOPING IN THE HUB, CAUSING THE PART TO BECOME LOOSE AND POSSIBLY DETACH ITSELF FROM THE ENGINE.
Injuries / Consequence
AS A RESULT, PERSONS NEARBY COULD BE INJURED BY FLYING DEBRIS.
Remedy
CUMMINS WILL NOTIFY ITS CUSTOMERS AND THE CRANKSHAFT VIBRATION DAMPER WILL BE REPLACED WITH A NEW DESIGN FREE OF CHARGE. OWNER NOTIFICATION BEGAN FEBRUARY 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER AT 800-343-7357.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: CUMMINS WILL NOTIFY ITS CUSTOMERS AND THE CRANKSHAFT VIBRATION DAMPER WILL BE REPLACED WITH A NEW DESIGN FREE OF CHARGE. OWNER NOTIFICATION BEGAN FEBRUARY 20, 2003. OWNERS WHO TAKE THEIR VEHICLES...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.