Key Takeaway
Damage to Wires can Cause Loss of Drive Power by Motiv Power Systems was recalled on July 23, 2024. What to do: Motiv field support technicians will inspect and repair any loose wiring, and replace damaged CAN wiring as necessary, free of charge. Owner notifica...
Damage to Wires can Cause Loss of Drive Power
Description
Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The Controller Area Network (CAN) signal wires could contact the frame rail and become damaged, causing a loss of drive power.
Injuries / Consequence
A loss of drive power increases the risk of a crash.
Remedy
Motiv field support technicians will inspect and repair any loose wiring, and replace damaged CAN wiring as necessary, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Products Affected
Vehicle
VehiclesCompany Information
Motiv Power Systems
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Motiv field support technicians will inspect and repair any loose wiring, and replace damaged CAN wiring as necessary, free of charge. Owner notification letters were mailed September 5, 2024. Owner...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.