Key Takeaway

Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard by Lite-On Technology Corporation of Taipei, Taiwan was recalled on February 6, 2019. What to do: Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter.

CPSC Ongoing

Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard

Recalled: February 6, 2019 ~About 8,900 (in addition, about 475 were sold in Canada) units affected 19060

Description

This recall involves Dell hybrid power adapters sold with power banks. The adapter is designed to be disconnected from the power bank via release tabs. The recalled adapters were manufactured from January 2017 through March 2017 and can be used separately from the power bank while connected to a power outlet. The adapter is black and darker in color than the power bank with a Dell logo on the back label. The adapters have the following manufacture code -"CN-05G53P - LOC00 - XXX - XXXX - AXX" printed on the back of the unit, where "X" represents a numerical value. A full listing of the recalled adapter manufacture codes included in the recall are listed on www.dellproduct.com

Injuries / Consequence

Dell has received 11 reports of the hybrid power adapter breaking and exposing the internal components. No injuries have been reported.

Remedy

Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter.

Products Affected

Hybrid Power Adapters sold with Power Banks

Images

Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard

Company Information

Lite-On Technology Corporation of Taipei, Taiwan

Unknown location

View all 1 recalls by Lite-On Technology Corporation of Taipei, Taiwan →

Frequently Asked Questions

Is this recall still active?

Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.

How do I check if my product is affected?

Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.

What remedy is available for this recall?

The listed remedy for this recall is: Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter.

Where can I find the original recall notice?

This recall was issued by CPSC. You can view the original notice using the link provided above.

Data sourced from Consumer Product Safety Commission. Recall information may not reflect the most current status. RecallDex is not affiliated with any US government agency. Contact the manufacturer or relevant agency for the latest information.