Key Takeaway
Door Fasteners Can Strip Allowing Door to Detach by KEYSTONE RV COMPANY was recalled on April 9, 2021. What to do: Keystone will notify owners, and dealers will inspect the hinge fasteners and add nuts with a lock washer, free of charge. Owner notification letters...
Door Fasteners Can Strip Allowing Door to Detach
Description
Keystone RV Company (Keystone) is recalling 2020-2021 Dutchmen Aspen Trail 2760THS, 3250THS, and 3251THS trailers. The ramp door fasteners may be installed improperly causing them to strip.
Injuries / Consequence
The stripped fasteners can pull out of the frame, detaching the rear door and increasing the risk of injury.
Remedy
Keystone will notify owners, and dealers will inspect the hinge fasteners and add nuts with a lock washer, free of charge. Owner notification letters were mailed no April 30, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-404.
Products Affected
Vehicle
VehiclesCompany Information
KEYSTONE RV COMPANY
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Keystone will notify owners, and dealers will inspect the hinge fasteners and add nuts with a lock washer, free of charge. Owner notification letters were mailed no April 30, 2021. Owners may contac...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.