Key Takeaway
Driveshaft Clamp Bolts Improperly Tightened by PREVOST CARS, INC. was recalled on December 18, 2019. What to do: Prevost has notified owners, and will replace and properly tighten the driveshaft clamp bolts, free of charge. The recall began December 19, 2019. O...
Driveshaft Clamp Bolts Improperly Tightened
Description
Prevost Cars, Inc. (Prevost) is recalling certain 2020 Prevost X3-45 VIP, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coach buses. The driveshaft clamp bolts may not be properly tightened.
Injuries / Consequence
The driveshaft connection may separate resulting in a loss of drive. Additionally, a section of the driveshaft may detach from the vehicle, becoming a road hazard. Either condition increases the risk of a crash.
Remedy
Prevost has notified owners, and will replace and properly tighten the driveshaft clamp bolts, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-43.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Prevost has notified owners, and will replace and properly tighten the driveshaft clamp bolts, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-86...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.