Key Takeaway
Driveshaft Coupling may Fail by FOREST RIVER, INC. was recalled on July 10, 2017. What to do: Forest River will notify owners, and as an interim repair, Ford dealers will replace the flexible coupling on any vehicle with more than 30,000 miles....
Driveshaft Coupling may Fail
Description
Forest River, Inc. (Forest River) is recalling certain 2017 Glaval Commute; 2017-2018 Crossfit; 2016-2017 Starcraft Candidate II and Prodigy Bus; 2015-2017 Starcraft Starlite recreational transit buses; and one 2017 Rockport work truck. These vehicles were built on Ford Transit chassis. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Injuries / Consequence
If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash.
Remedy
Forest River will notify owners, and as an interim repair, Ford dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. These repairs will be made free of charge. The recall began on August 28, 2017. Owners may contact Ford customer service at 1-800-392-3673 or Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 5.35.225-0461.
Products Affected
Vehicle
VehiclesCompany Information
FOREST RIVER, INC.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Forest River will notify owners, and as an interim repair, Ford dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible c...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.