Key Takeaway
Driveshaft Gear Box may shift to Neutral by Spartan Motors USA was recalled on September 28, 2015. What to do: Spartan will notify owners, and dealers will remove the gearbox, send it to Hale for repairs and then reinstall it once it has been fixed. These repa...
Driveshaft Gear Box may shift to Neutral
Description
Spartan Motors USA (Spartan) is recalling certain model year 2014 MetroStar emergency vehicles manufactured January 5, 2015, to March 9, 2015, and equipped with a fire pump and a Hale Products K-Gearbox. The K-Gearbox transmission in the affected vehicles may unexpectedly shift to neutral while traveling to or from a fire.
Injuries / Consequence
If the vehicle unexpectedly shifts to neutral on the way to attend a fire, the delay may hinder fire fighting efforts. Additionally, the loss of drive may increase the risk of a crash.
Remedy
Spartan will notify owners, and dealers will remove the gearbox, send it to Hale for repairs and then reinstall it once it has been fixed. These repairs will be performed free of charge. The recall began on November 3, 2015. Owners may contact Spartan customer service at 1-800-867-6478. Spartan's number for this recall is 15021.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Spartan will notify owners, and dealers will remove the gearbox, send it to Hale for repairs and then reinstall it once it has been fixed. These repairs will be performed free of charge. The recall...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.