Key Takeaway
DUAL STEERING GEAR FEATURE by NAVISTAR, INC was recalled on July 25, 2011. What to do: DEALERS WILL INSPECT THE PITMAN ARM/STEERING GEAR CONNECTION, AND EITHER THE CONNECTING FASTENER WILL BE TIGHTENED TO THE CORRECT ASSEMBLY TORQUE OR T...
DUAL STEERING GEAR FEATURE
Description
NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012 INTERNATIONAL WORKSTAR COMMERCIAL TRUCKS MANUFACTURED FROM FEBRUARY 7, 2011, THROUGH JUNE 7, 2011, AND BUILT WITH DUAL STEERING GEAR FEATURE CODES 05PTB, 05PTE, 05PUA, 05PUB, 05PUC, 05PUD, 05PUE, OR 05PUH. THE FASTENER THAT ATTACHES THE PITMAN ARM TO THE RIGHT SIDE STEERING GEAR MAY NOT HAVE BEEN TIGHTENED TO ITS SPECIFIED TORQUE, OR THE LOCKING FEATURE ASSOCIATED WITH THE FASTENER MAY NOT HAVE BEEN PROPERLY INSTALLED. AN UNDER TORQUE CONDITION AND/OR MISSING LOCKING FEATURE MAY CAUSE A LOOSE CONNECTION POSSIBLY ALLOWING THE PITMAN ARM TO SEPARATE FROM THE STEERING GEAR RESULTING IN LOSS OF STEERING CONTROL.
Injuries / Consequence
LOSS OF STEERING CONTROL INCREASES THE RISK OF A CRASH THAT MAY RESULT IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy
DEALERS WILL INSPECT THE PITMAN ARM/STEERING GEAR CONNECTION, AND EITHER THE CONNECTING FASTENER WILL BE TIGHTENED TO THE CORRECT ASSEMBLY TORQUE OR THE PITMAN ARM WILL BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 19, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: DEALERS WILL INSPECT THE PITMAN ARM/STEERING GEAR CONNECTION, AND EITHER THE CONNECTING FASTENER WILL BE TIGHTENED TO THE CORRECT ASSEMBLY TORQUE OR THE PITMAN ARM WILL BE REPLACED. THIS SERVICE WILL...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.