Key Takeaway
E-Bike Rack May Fail by Alltrade Tools LLC was recalled on September 3, 2024. What to do: Alltrade will provide a refund for the bicycle racks, free of charge. Owner notification letters are expected to be mailed September 12, 2024. Owner...
E-Bike Rack May Fail
Description
Alltrade Tools LLC (Alltrade) is recalling all Kilimanjaro E-bike racks sold at Costco and Costco.com. Please see the recall report for the model numbers and sizes. The connection points may crack, which can cause the rack to fail.
Injuries / Consequence
Bicycle rack failure can allow a bicycle to detach and become a road hazard, increasing the risk of a crash.
Remedy
Alltrade will provide a refund for the bicycle racks, free of charge. Owner notification letters are expected to be mailed September 12, 2024. Owners may contact Alltrade customer service at 1-888-526-1372 or [email protected].
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Alltrade will provide a refund for the bicycle racks, free of charge. Owner notification letters are expected to be mailed September 12, 2024. Owners may contact Alltrade customer service at 1-888-5...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.