Key Takeaway
ECU May Improperly Shift Transmission to Neutral by KAWASAKI MOTORS CORP., U.S.A. was recalled on September 16, 2024. What to do: Dealers will reprogram the ECM software, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact KMC customer s...
ECU May Improperly Shift Transmission to Neutral
Description
Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2024 Z7 Hybrid ABS and Ninja 7 Hybrid ABS motorcycles. The electronic control unit (ECU) may cause the transmission to shift into neutral when the operator attempts to shift from first to second gear.
Injuries / Consequence
The unintended shift to neutral can cause a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will reprogram the ECM software, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC24-13.
Products Affected
Vehicle
VehiclesCompany Information
KAWASAKI MOTORS CORP., U.S.A.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will reprogram the ECM software, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this r...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.