Key Takeaway
ECU Software May Cause Engine Shut Down by MERCEDES-BENZ USA, LLC. was recalled on August 16, 2017. What to do: MBUSA will notify owners, and dealers will reprogram the engine and transmission control unit software, free of charge. The recall begin September 18...
ECU Software May Cause Engine Shut Down
Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 AMG GLE43 Coupe, and 2017 AMG GLE43 vehicles. The engine control unit and transmission control unit software may have compatibility conflicts and cause the engine to shut-down while the driver brakes to a stop, or accelerates following an ECO start.
Injuries / Consequence
If the engine shuts down, there is increased the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will reprogram the engine and transmission control unit software, free of charge. The recall begin September 18, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Products Affected
Vehicle
VehiclesCompany Information
MERCEDES-BENZ USA, LLC.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: MBUSA will notify owners, and dealers will reprogram the engine and transmission control unit software, free of charge. The recall begin September 18, 2017. Owners may contact MBUSA customer service...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.