Key Takeaway
EGRESS WINDOW by KEYSTONE RV COMPANY was recalled on October 25, 2011. What to do: DEALERS WILL REPLACE THE WINDOW CURRENTLY INSTALLED WITH AN EGRESS WINDOW FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 25, 2011. OWNERS MAY CO...
EGRESS WINDOW
Description
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2012 PASSPORT TRAVEL TRAILERS MANUFACTURED FROM SEPTEMBER 15, 2011, THROUGH SEPTEMBER 28, 2011. THE REAR LIVING ROOM IS MISSING AN EGRESS WINDOW.
Injuries / Consequence
IN THE EVENT THAT AN EMERGENCY EVACUATION IS NECESSARY, THE ABSENCE OF AN EGRESS WINDOW WILL INCREASE THE RISK OF PERSONAL INJURY.
Remedy
DEALERS WILL REPLACE THE WINDOW CURRENTLY INSTALLED WITH AN EGRESS WINDOW FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 25, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Products Affected
Vehicle
VehiclesCompany Information
KEYSTONE RV COMPANY
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: DEALERS WILL REPLACE THE WINDOW CURRENTLY INSTALLED WITH AN EGRESS WINDOW FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 25, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.